GLast updated: November 3, 2026
Privacy Policy
G & L Tech Solutions ("I", "me") respects your privacy. This policy explains what information I collect, why, and how I protect it.
What I collect
- Contact details you give me: name, phone number, email and, for onsite visits, your address.
- Details about your problem and the devices involved, so I can quote and fix it.
- Job records: date, work done, price and payment status, kept for my business and tax records.
This website does not use advertising trackers. It may save small preferences in your own browser (like dark mode or language), which never leave your device.
How I use it
- To reply to you, quote, schedule and do the work you asked for.
- To send a summary, invoice or receipt, and occasionally to ask for a review.
- To keep the records a small business is required to keep.
What I never do
- I never sell or rent your information.
- I never keep or write down your passwords. You type them yourself.
- I never look through your personal files, email or photos beyond what the fix requires, and never copy them without your permission.
Sharing
I only share information when needed to do the job (for example with a manufacturer for a warranty claim, with your OK), with payment providers to process a payment, or when required by law.
How long I keep it
Contact details and job records are kept as long as needed for service history and tax purposes, then deleted. You can ask me to delete your information at any time, except records I'm required by law to keep.
Your choices
To see, correct or delete your information, contact me at gltechsolutions@gmail.com or 402-617-1668.
Terms of Service
By requesting or accepting service from G & L Tech Solutions, you agree to these terms.
Quotes and pricing
- Prices on the website are starting prices. I confirm the scope and price before starting any work.
- If a job turns out bigger than expected, I stop and ask before doing more. Nothing extra is charged without your OK.
- Onsite visits in Lincoln and Omaha are $60/hour with a 1-hour minimum when the problem is fixed. Travel for longer trips is agreed before the visit.
Payment
Payment is due when the work is complete. Accepted methods are listed on the website. Never send card numbers by text or email.
Your data and backups
- Before any major change, I make sure your important files are backed up.
- Computers and drives can fail at any time. Please keep your own backups of important files. I'm not responsible for data that was already damaged or lost before or apart from my work.
Parts, software and other companies
- Parts, software and subscriptions are bought in your name from the seller and covered by their warranties and terms.
- I'm not responsible for outages or problems caused by internet providers, manufacturers or software companies.
Work I don't do
- Hardware repair on phones, tablets or Macs (I help with setup and settings).
- Getting into devices or accounts you don't own or aren't authorized to use, bypassing security, or installing pirated software.
- Advanced security incidents, servers or compliance work. I'll refer you to a specialist.
Workmanship
If the same problem I fixed comes back within 7 days, contact me and I'll take another look at no charge.
Limits
My total responsibility for any job is limited to the amount you paid for that job. These terms are governed by the laws of the State of Nebraska.
Remote sessions
- I only connect to your computer during a session you started or agreed to, using a tool you approve (such as RustDesk or Windows Quick Assist).
- You can watch everything and end the session at any time.
- When we're done, the session is closed and I don't keep access to your device.
- Scam warning: I will never contact you out of the blue about a virus or ask for gift cards. Only allow remote access to someone you contacted first.
Questions
Email gltechsolutions@gmail.com or call/text 402-617-1668.